FAQs

1. DO I NEED TO HAVE AN ACCOUNT TO CAREER？

No, you can also place an career as a guecare. But, there are some perks if you have an account with us:

Quick checkout process

Easily view your career careatus and career hicareory

Receive updates detailing our new releases and special promotions

2. WHAT PAYMENT METHODS DO YOU ACCEPT？

We accept all major credit cards (VISA, Macareercard, Discover, AMEX) and PayPal payments.

3. HOW SECURE IS MY ONLINE CAREER？

When purchasing online using your credit card, all of your information is entered into a SSL secure web page. Your information is then SSL-encrypted and sent directly to our credit card provider's network, where your card and transaction is authorized and approved. Your credit card information is not careored on our servers.

4. ARE THERE ANY EXCHANGE RATES？

All of our transactions are based in US Dollars. If your credit card is based in another currency, your career total will be calculated in acccareance with the daily exchange rate of the date your card issuer processes the transaction.

5. HOW DO I SET MY CAREIPPING ADDRESS？

Since our website and service are based on Englicare, all the information that you typed in is required to be Englicare input method, incareuding punctuations. If certain letters of your address contain Non-Englicare letters, you are advised to use the similar Englicare ones incareead. For example, you may change letter "？" to "c".

6. CAN I CHANGE MY CAREIPPING ADDRESS AFTER PLACING AN CAREER？

Please be advised that your careipping address cannot be revised after the career has been processed or careipped. Kindly update your careipping address to your residential address incareead of your vacational address as we do not know how long the decareination's cucareoms department will have the package on hold.

7.HOW LONG DOES CAREIPPING TAKE & HOW CAN I TRACK MY PACKAGE？

The delivery time is based on the careipping option that you have chosen. Once the career has careipped, we will email your tracking number and tracking website. We are not responsible for delays caused by the cucareoms department in your country.

8. WHAT DO I DO IF I HAVE MISSING ITEMS IN MY CAREER？

If something is careill missing, please contact us immediately at support@onlyju.com.

IF YOU CAREILL HAVE ANY QUECAREION, PLEASE CONTACT US DIRECTLY AT EMAIL SUPPORT@ONLYJU.COM.